January 29, 2012 3 Comments
Let me admit, most quality people in the industry fail to effectively close out a nonconformity or a potential one, due to (obviously) ineffective root cause analysis on the problem at hand. In fact, this term is even conspicuously non-existent in the major part of the Middle East, except in a few miniscule numbers of companies, where serious quality takes precedence, in spite of the situation in the country.
Many would argue root cause analysis is an art. Agreed! However, in the same breathe it’s not rocket science either to not be able to perform a systematic one. Effective solutions are a result of effective root cause analysis. Watch this educative video on cause and effect and enjoy the benefits.
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